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Terms & Conditions

Terms & Conditions

1. Introduction

  1. This website is owned and operated by Codener (hereinafter referred to as “we”, “us”, and “our”). Our registered office and principal place of business is located at Office 609, Anum Empire, Shahrah-e-Faisal, PECHS Block 7/8, Karachi, Pakistan 75400.
  2. We offer this website, including all information, tools, digital services, and solutions available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
  3. If you have any issues with our services, or require assistance, please contact us by calling +44 745 6428 045 or email us at hello@codener.com.

2. Applicability and Updates

  1. By visiting our site and/or purchasing a digital service or solution, you engage in our “Service” and agree to be bound by these Terms and Conditions.
  2. You confirm that you are of legal age to enter into a binding contract and are not barred from receiving services under the laws of the Pakistan.
  3. We may update these Terms and Conditions from time to time. Each time you engage our services, you agree to the latest version.

3. Terms of Usage

    1. You are prohibited from using our website or services to:

      • Engage in unlawful, harmful, or fraudulent activity
      • Violate any laws or regulations
      • Infringe on intellectual property rights
      • Upload viruses or malicious code
      • Collect or misuse personal data of others
      • Use our platform for spam, phishing, or scraping
      • Misrepresent yourself or your intent
      • Violate our service or system integrity
  3. Violation of these terms may result in immediate termination of your access.

4. Intellectual Property

All content, code, and materials on this website are the intellectual property of Codener. You are not permitted to copy, modify, or distribute any part of our digital assets without written consent.

5. Indemnity and Limitation of Liability

  1. Indemnity
    You acknowledge and agree to indemnify Codener and its related parties against any legal claims or damages that arise from your use of our digital platforms or services. This includes violations of applicable laws, unauthorized use of copyrighted materials, submission of harmful or inaccurate content, or failure to comply with our Terms. Legal expenses and resolution costs are also included in this indemnity. This protection remains active even after your service ends.
  2. Limitation of Liability
    Codener will not be held liable for indirect, consequential, or punitive damages resulting from issues such as:
    1. Technical malfunctions or delayed service delivery
    2. Data loss or file corruption
    3. Declines in revenue or business growth
    4. Reliance on suggestions or recommendations from our team
      Our financial liability, if any, will not exceed the total payment received for the concerned service during the three-month period before the claim. All our services are provided “as is” and subject to change based on industry or platform shifts.
  3. Third-Party Technologies
    To fulfill service requirements, we may use external plugins, servers, APIs, or tools. Codener is not responsible for performance disruptions, data inaccuracies, or losses originating from those third-party sources.

6. Termination

Codener reserves the right to suspend or terminate your access to its website and services at any time, with or without notice, for any reason including violation of these terms.

7. Severability and Waiver

If any provision is deemed unenforceable, the remainder will still apply. Our failure to enforce any term is not a waiver of our rights.

8. Pricing, Invoicing, and Payment Terms

  1. All service costs are outlined in the agreed proposal or contract. We typically require upfront or milestone-based payments before project initiation.
  2. Accepted payment methods include bank transfers, wire transfers, and online payment gateways. Currency and any additional transaction fees will be clearly mentioned in your invoice.
  3. Invoices are due upon receipt unless otherwise stated. A late fee of 5% may apply if payments are delayed beyond 7 days from the due date. Continued non-payment may lead to service suspension or termination.
  4. All payments are non-refundable once the service has begun. For details, please see our Refund Policy.

9. Third-Party Tools and Services

  1. Codener may use third-party tools, services, or software such as plugins, APIs, themes, analytics tools, or hosting providers to complete your project.
  2.  We are not liable for any downtime, data loss, bugs, or performance issues resulting from third-party services or updates made by them.
  3. If a premium third-party service is required, the client is responsible for purchasing and maintaining the license unless agreed otherwise.

10. Confidentiality and NDAs

  1. We take your privacy seriously. Every client engagement involves sensitive project details, and we treat all shared information, technical, strategic, or commercial, as confidential by default. Neither Codener nor the client is permitted to disclose such information to any external party without documented approval. This confidentiality extends to shared passwords, login credentials, design documents, product roadmaps, and user analytics.
  2. To add legal protection, we support NDA execution and are open to signing yours or providing our own. These agreements serve to outline the expectations clearly and create a mutual assurance of data protection. Internally, every employee and subcontractor working with us is bound by confidentiality clauses and strict role-based access policies. You can be confident that your project details will remain secure and private from start to finish.

11. Data Privacy

  1. Codener collects and uses personal or business data such as name, contact details, and project information strictly for service delivery, communication, and project management.
  2. We implement secure storage, access controls, and data encryption to safeguard your information, and we do not sell or share your data with third parties unless required for project completion.
  3. Clients are responsible for ensuring that any data shared with Codener, particularly user data, complies with applicable data protection laws like UK GDPR or EU GDPR.
  4. For more details on how we handle data, please refer to our Privacy Policy.

12. Governing Law

These Terms and Conditions are governed by the laws of Pakistan. You agree that the courts located in
Pakistan will have exclusive jurisdiction over any disputes arising from your use of our services.

Updated on: 11 July 2025

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hello@codener.com
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Services

Company

Why Codener

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Headquarter

  • Codener, Office 609 Anum Empire Shahra-e-faisal PECHS, Karachi Pakistan 75400

Other Chapter

  • Codener Technology FZ LLC, FDRK6137 Compass Building Al Shohada, Ras Al Khaimah, 10055, United Arab Emirates

Legal

Countries Served Around the World

Australia

Canada

United Kingdom

Singapore

United States

Germany

UAE

South Africa

Netherland

Greece

New Zealand

©️ 2025 CODENER LTD | All rights reserved.