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Australian Product Discovery & Giveaway Platform

Based in Australia, our client runs a consumer-facing platform that introduces people to new products through gamified giveaways. The model is built on user engagement—rewarding participants for actions such as referring friends, sharing on social media, and leaving reviews. It’s a modern spin on product discovery, designed to generate buzz and build brand loyalty.

Industry

Giveaway Platform

Country

Australia

Technologies

HTML

CSS

JS

PHP

Time Duration

2 months

Industry

Giveaway Platform

Country

Australia

Time Duration

2 months

Technologies

HTML

CSS

JS

PHP

Services Used

Custom Website Development

Overview

Our task was to design and develop a complete digital solution tailored to a fast-moving, campaign-driven business model. The goal: build a high-performing platform that was easy to use, fully compliant with promotional regulations, and able to support multiple live giveaways at any one time.
The legacy system struggled to capture user data effectively and offered little visibility into performance. It was difficult to maintain, limited on mobile, and too reliant on manual input. We set out to fix this by creating a campaign engine that was intuitive, responsive, and robust enough to grow with the brand.

The Project

We found that the client’s original setup was not designed for long-term growth. The platform was clunky and inflexible. It lacked the basic tools needed to track user activity effectively. Important actions like referrals, social shares, and product reviews, which are key for this type of campaign, had to be recorded manually or were not tracked at all.

This made it difficult for the team to understand what was working and where users were dropping off. Without proper data, they couldn’t confidently optimise campaigns or justify performance to partners and sponsors.

There were also serious concerns around compliance. The platform didn’t consistently include the legal disclaimers and consent prompts required under Australian promotional law and GDPR. That’s risky at the best of times, but especially for a company trying to scale fast in a regulated space.

From the user’s perspective, the experience was inconsistent, particularly on mobile devices. Pages often had slow loading times, navigation was difficult, and many users abandoned the process midway. Since most participants were accessing the site from their phones, this posed a significant barrier to engagement.

The broader issue was this: the platform had outgrown itself. The idea behind the business was solid, the demand was there, but the tools simply weren’t fit for purpose. They needed a more reliable, scalable system, one that worked for the team managing the campaigns and for the community taking part in them.

The Solution

We approached this project the way we would any platform with serious potential but an underwhelming foundation by listening first. After a series of working sessions with the client’s marketing and compliance teams, it became clear that what they needed wasn’t just a better-looking site, but a properly built engine for growth.

We designed and developed a custom-built giveaway platform on WordPress, created to suit the unique needs of a community-based product discovery brand. From the outset, it was shaped around ease of use, legal peace of mind, and long-term flexibility. The system made it simple to set up national campaigns, track user actions like shares and referrals, and award bonus entries automatically. No spreadsheets. No guesswork.

Knowing that most users would take part via mobile, we kept the front-end design clean, fast, and easy to interact on any screen. Campaigns now run with interactive forms, smart pop-ups, and responsive landing pages that guide users through the process without any confusion or friction.

We also addressed the legal gaps. Every campaign now includes the right disclosures, opt-ins, and data handling policies in line with Australian promotional law and GDPR standards. It’s built in, not bolted on, which means the team doesn’t need to double-check compliance every time they go live.

We provided them with a custom dashboard to manage everything seamlessly. They can launch new giveaways, monitor performance, and view referral traffic without needing to write any code. The result is a reliable system that not only operates smoothly but also actively supports the community they are building.

Building Campaigns That Drive Loyalty

The updated platform improved performance and changed how the brand runs promotions. It is now easier to create excitement for new product launches while staying legally compliant and in control.

1. Engagement at Scale

4.5× increase in average entries per campaign

2. Growing User Loyalty

63% of participants returned for future giveaways

3. Amplified Social Reach

3.1× boost in social shares and mentions

1. Engagement at Scale

4.5× increase in average entries per campaign

2. Growing User Loyalty

63% of participants returned for future giveaways

3. Amplified Social Reach

3.1× boost in social shares and mentions

Let's improve or build your digital product.

Let’s start now

Let's improve or build your digital product.

Let’s start now

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